Returns Policy
We want you to be satisfied with your purchase. If you have changed your mind regarding your purchase for any reason, feel free to return your item(s) within 30 days after the date of delivery for a refund or exchange. Shipping fees are non-refundable and customer pays for return shipping. If we shipped the wrong product to you we will of course pay all shipping charges.
We do not accept returns for faded products. While everything possible is done to make sure your item arrives in good condition sometimes they do not. We are not responsible for damages caused from the carrier or are we responsible for delays from our carriers. Please inspect your order carefully prior to discarding any packing material. If a return or exchange needs to be made, please contact us prior to returning the merchandise for proper instructions.
You must ship orders back PREPAID. WE DO NOT ACCEPT COD SHIPMENTS. All items returned will be subject to a 15% restocking charge. Absolutely no returns on special order or closeout merchandise
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.